author(s)
Enkh-Amgalan Bazarsuren

abstract
Patient safety, a cornerstone of healthcare quality, relies significantly on robust error reporting cultures to mitigate preventable harm. While globally acknowledged as critical, implementation remains fraught with challenges, particularly in resource-limited settings like Mongolia. This study examines the theoretical underpinnings, practical implications, and systemic barriers of error reporting culture, contextualised within Mongolia’s healthcare landscape. A mixed-methods approach was employed, combining a systematic review of international literature with an analysis of Mongolian healthcare data, including policy documents from the Health Development Center and Ministry of Health. Findings indicate that institutions with mature reporting cultures achieve 30-40% reductions in patient harm, attributable to leadership engagement, just culture frameworks, user-friendly reporting mechanisms, and sustained staff training. The study identifies Mongolia’s unique challenges, including hierarchical professional norms and infrastructural gaps, yet highlights opportunities to adapt global best practices through localised policy integration. Success hinges on long-term commitment to cultural transformation, supported by technological enhancements and regulatory reinforcement. This paper contributes to the discourse on patient safety in transitional healthcare systems, offering actionable insights for Mongolia while underscoring the universal necessity of error reporting as a dynamic, iterative process rather than a static protocol.