Objective: The objective of the study is to maximize the patient satisfaction and improving core quality of patient care metrics (reducing early readmissions).

Research methodology: Quantitative - quasi experimental research design was used. Patient who was de-escalated from MICU, CTICU and CCU to wards were included for data collection. Patients who were critically ill, terminal illness, restless agitated patients were excluded from the study. Purposive sampling technique was used to select the sample size of 45 study participants after implementation of follow up care by nurses. Initiated a proactive intervention: the deployment of Post Pursue Care, wherein specialized ICU nurses extend their expertise to provide surveillance and direct care for the crucial initial 72 hours following patient transition to the general ward environment.

Results: The implementation of Post Pursue Care achieved exceptional outcomes: 1. Patient Satisfaction: 100% of participants reported being highly or extremely satisfied with the continuity of care and its positive impact on their health condition. 98% were extremely satisfied with the compassion of the visiting ICU nurses. 2. Quality & Safety Impact: The intervention led to a 50% reduction in a critical safety metric. ICU returns within 48 hours decreased from 18 to 9 cases (post-implementation).

Conclusion: Post-ICU transitional programs are designed to detect early deterioration, to promote continuity and safety, to support emotional and physical recovery also to enhance patient and family satisfaction.